Where do you deliver to?
My Fitness Kitchn deliver fresh premade fitness meals to Sydney, Newcastle, Central Coast and ACT.
Areas in Sydney we deliver to include the Eastern suburbs, Sydney CBD, North Sydney, Chatswood, Inner West, Parramatta, Canterbury, Penrith, Blacktown, Northern suburbs, Hills district, Macarthur and South Western Sydney. Please check our online post code checker or contact us on 1300 411 020 to find out if we deliver to your area.
We are looking into expanding to other states within Australia in the near future so stay tuned!
When do I need to place my order by and when will I receive it?
Please view the table below which outlines order cut off times and delivery days for locations.
What happens if I order after the cut off time?
We will do our best to include your order in the next closest delivery day. If not, your order will then be pushed to the following delivery day.
What time can I expect my order to arrive?
We will email you the evening before your delivery day with an approximate time when your delivery will arrive.
We will also SMS you when the driver is on the way to your location, and again when the order has been delivered with a photo of the delivery location and a time stamp.
Will I need to be home to receive my order?
You don’t need to be home to receive your order. If no one is home, your fitness ready meals will be left in a thermal insulated box with ice packs at your front door step or in a secured location according to your delivery instructions.
If no one is home, how long can my meals stay cool outside when delivered?
Our thermal insulated boxes can keep food cool for up to 8 hours. We will notify you by SMS and email when your order has been delivered. To prevent your fitness ready meals from spoiling, please refrigerate them immediately when received.
Can I still receive deliveries if I live in a secured apartment?
Yes you can. If your order arrives from 8am onwards, we will buzz your apartment number upon delivery for access to your building and bring your order to your front door. If your order arrives before 8am or if no one is home, we will leave your order in a safe and secure location at your building and notify you by SMS and email with a photo.
If you would like for us to buzz your apartment if your order were to arrive in the early morning before 8am, then please let us know in your order notes at checkout.
Are the insulated boxes and ice packs recyclable?
Yes, the insulated box and ice packs are recyclable.
-The box is cardboard and can be recycled by placing it in your yellow curbside bin.
-The thermal liners that keep your food cool can be deposited at soft plastic collection points.
-Our ice packs can be reused up to five times for your personal use. For disposal, they are water-soluble which can be cut open and poured into a sink. The plastic casing can be recycled at soft plastic collection points.
Do you collect our used boxes?
As our boxes are recyclable, we don’t provide a box collection service.
Can I pick up my order directly from My Fitness Kitchn?
Sorry, we currently don’t offer an option for you to pick up your order.